Crypto Wallet
Balance and transactions of the Picnic crypto wallet: swaps, tokens, networks and self-custody.
- How to withdraw unsupported tokens (Fallback Balance)Picnic has a dedicated page for withdrawing tokens that don't appear in the main interface — whether because the token isn't listed by Picnic, or becaus...
- How to withdraw Bitcoin (BTC) to a native Bitcoin walletPicnic lets you withdraw your balance directly to a native Bitcoin network address — not "wrapped" Bitcoin on another chain. This feature is offered in ...
- How to Withdraw Balance via DeFiWithdraw your assets at any time through Decentralized Finance ⚠️ Withdrawing Bitcoin (BTC) to the native Bitcoin network? This guide covers crypto with...
- My Crypto Balance is Incorrect1. Token Volatility: Cryptocurrencies are highly volatile and can lose value quickly due to market fluctuations. 2. Blockchain Fees: Ethereum network is...
- Crypto Balance Not Updating or Not FoundDid you open your wallet and notice that your crypto balance hasn't updated? Check out the main reasons below and how to resolve them. How Balance Updat...
- Where can I view my cryptoInvestments in crypto and the Renda Fácil product do not appear in the app. What you can do To track your investments in crypto and financial products, ...
- I Deposited Crypto but the Balance Isn't ShowingImportant Context It is the user's responsibility to check in advance which assets and networks are supported. To do this: Go to the Buy Crypto tab in t...
- Complete Guide to Caixinha ProtegidaThis guide explains in plain language how Caixinha Protegida (“Protected Savings”) works, how the yield is generated, how your money is protected, and w...
- How Contributions Are CalculatedWhat the Calculation Shows Picnic displays the total contributions in a simple way to help you track the growth of your cryptocurrency assets. These val...
- I copied the correct wallet address, but it changed when pasted. What should I do?If you copy the wallet address to send crypto and, when pasting, the address appears different, your device is likely infected by a clipper malware . Th...
- Transaction Signature StuckThis article can help you when you confirm an action on Picnic, but the signature on the external wallet takes longer than expected. If you access Picni...
- How the Average Price of My Investments WorksThe average price shows how much, on average, you paid for each unit of an asset in your Picnic portfolio. It automatically changes whenever there is a ...
- Learn How to Check Your Transactions Directly on the BlockchainWant to confirm if your transaction was really sent or received? The blockchain records everything publicly and transparently. In this article, you'll l...
- I Can't Find My Crypto TransactionHow to resolve: Try the operation again Look for a refund token in the history Refresh the page and wait a few minutes (some transactions may take longe...
- Transferred to the Wrong NetworkPicnic supports various blockchains, but not all coins are available on all networks . It is the user's responsibility to check in advance which network...
- Crypto Transaction Failed and I Can't Find My BalanceWhen a transaction fails, it usually happens due to technical issues on the blockchain . Important: This does not affect the security of your wallet. Th...
- BRL Savings / Income in Real: how it worksLearn how the BRLA strategy works, where its yield comes from, how withdrawals work, and what risks are involved.
- Euro Savings / Income in Euro: how it worksLearn how the EURe strategy on Aave works, where its yield comes from, how withdrawals work, and what risks are involved.
- What is Passive Income and how does it work?Learn about Picnic's catalog of DeFi strategies, how yield works, and the difference between Passive Income and Savings.