I Sent a Pix from an Account in Someone Else's Name

For security and regulatory compliance, Picnic only accepts deposits from accounts with the same CPF (Brazilian individual taxpayer registry) as the account holder.

What happens in these cases

• If the Pix comes from an account in someone else's name, the transaction will be automatically rejected.
• The amount will be returned to the originating bank, usually within a few minutes or hours.
• Even if the Picnic account holder has a CNPJ (Brazilian business registry) in their name, this type of transfer is also not accepted.

Practical summary
All deposits must come from a bank account with the same CPF or CNPJ as the Picnic account holder. Third-party transactions are refunded.