Withdraw crypto from Mercado Bitcoin to your wallet

You can prepare to withdraw crypto from Mercado Bitcoin to your own wallet, but preparation is not the same as an available withdrawal. As checked on November 11, 2026, MB's official information still showed crypto transfers suspended. A restored login does not mean you can send funds.

This guide separates what you can check now from the transfer you may make only after MB restores the relevant service. It does not provide a workaround for the pause or a reopening date. The useful work starts at the destination: decide what asset you want to receive, on which network, and who controls the wallet.

Can you withdraw crypto from Mercado Bitcoin now?

Not according to the official information available at this check. MB's incident FAQ described a view-only reopening with crypto transfers still unavailable. You can also consult its official network status page for individual routes. No specific asset/network reopening was verified on November 11.

In its FAQ about the November 2 security incident, MB says it is restoring the affected assets with its own funds and that customer balance records are preserved. Those are the exchange's statements, not guarantees from Picnic. For broader preparation while an exchange is unavailable, see what to do when an exchange pauses withdrawals.

Use the steps below only after MB confirms that the exact withdrawal you need is available. Do not interpret access to an account, a visible balance or a working fiat-payment service as authorization to transfer crypto. Recheck the official notice on the day you intend to send.

Prepare your receiving wallet before opening a withdrawal

A wallet address alone is not a complete transfer instruction. Record these details from the receiving wallet's current deposit screen:

• Asset: the actual coin or token, not just a similar name.
• Network: the blockchain on which it must arrive.
• Address: copied from the receiving wallet, not from a message or transaction history.
• Memo or destination tag: if the receiving service supplies one.
• Minimum and timing conditions: including any expiry on a temporary deposit quote.
• Expected credit: especially if a bridge converts the asset during the deposit.

An address beginning with 0x does not establish which EVM network you should use. For USDT, review how to choose the sending network (in Portuguese). BTC on Bitcoin is also different from a token representing bitcoin on another chain. Read the Bitcoin withdrawal guide (in Portuguese) if those labels are unfamiliar.

If the destination is a self-custody wallet, understand its backup and recovery method before funding it. Moving funds gives you more responsibility for credentials, signatures and recipient checks. It does not make malicious approvals, compromised devices or mistaken transfers harmless.

You do not need to choose a destination under pressure. Compare exchange custody and a wallet you control (in Portuguese) before deciding how much to move.

How to send from MB once the service is restored

MB's official sending instructions describe account verification, transfer limits and security authentication. They are a reference for the normal flow, not proof that withdrawals are currently working. Labels and requirements may change when service returns.

1. Check availability and account eligibility. Read the current official notice, then confirm the withdrawal is enabled for your account and chosen asset. Complete any checks requested inside MB itself. Do not disable security to make a button appear.
2. Open the crypto sending option. The help page identifies it as “Enviar cripto” on the website. Choose an external crypto transfer, not a sale for Brazilian reais followed by a bank withdrawal.
3. Select the asset and inspect the available network. Compare it with the destination's receiving instructions. If the two sides do not match, stop. A cheaper network is not a substitute for a compatible one.
4. Paste and verify the destination. Compare the complete address with the receiving screen. Supply a memo/tag if required. Do not guess a tag or reuse one from a different service.
5. Review the amount, fee and expected receipt. Check whether the charge is deducted from the amount sent or added to the debit. Check both services' minimums and your available withdrawal limit.
6. Authorize only inside the official flow. Use the authentication MB requests for your account. Never give a code, seed phrase or private key to someone claiming to process the withdrawal.
7. Save the withdrawal record and wait for the result. Keep the asset, network, recipient, amount and transaction hash when one is issued. Do not send a duplicate because the first transfer has not appeared yet.

A rejected request is not permission to route around an account restriction. Clarify the reason with MB's official support. For a temporary deposit address, do not submit a withdrawal unless you can comply with the destination's timing and amount rules; if you cannot establish that, wait or choose a suitable receiving method.

What are Mercado Bitcoin's crypto withdrawal fees?

There is no verified live per-asset quote in this guide. On November 11, 2026, withdrawals were suspended, and we could not confirm a fee applicable to a withdrawal. Publishing an older BTC fee as today's executable price would be misleading.

The MB terms direct users to the platform's withdrawal costs and limits. Its crypto withdrawal-limit reference also warns that network conditions affect values. Once withdrawals return, check the quote for your exact operation.

These rows are a planning checklist, not a statement that any of these withdrawals is enabled. A listed trading asset is not necessarily withdrawable on every network. BRL withdrawal or trading costs also say nothing about the cost of sending crypto to an external wallet.

For comparison, calculate the fee as a share of what you move. In a hypothetical example, not an MB quote, a fee equivalent to R$10 is 5% of R$200, but 0.5% of R$2,000. This does not make a larger transfer automatically advisable: the potential loss from a wrong address increases too.

Make a small test, but check the minimum first

A test can limit the amount exposed to an addressing mistake. It is useful only if the net amount meets the destination's minimum and the route remains valid. Do not select an arbitrarily tiny amount that the receiving service will not credit.

Allow for two withdrawal charges if you make a test and a main transfer. Wait until the test is credited correctly, not merely marked sent at the exchange. Then recheck the full instructions for the main transfer.

A successful test does not make a second transfer reversible. It also does not authorize reuse of a temporary bridge address. Generate a new receiving operation whenever the destination requires one.

What changes if the receiving wallet is Picnic?

Picnic is a technology platform, not an exchange. Its self-custody wallet lets you maintain control of your assets, while still requiring you to protect access and verify each operation. It is one possible destination, not a way to unlock assets held at MB during a suspension.

Start with the Picnic crypto deposit instructions. Select the asset and network shown in the app, then use that operation's address and conditions. Proceed only if MB offers the same combination when withdrawals resume.

Native BTC entering Picnic through the Bitcoin-network deposit route uses a bridge. It is not a direct deposit into a permanent native Bitcoin wallet controlled by you. Check the asset and balance the quote will credit after the bridge, as well as its amount, minimum, cost and expiry. Do not send native BTC to a 0x address.

For bridge deposits using a temporary address, open a new deposit operation in the app for each transfer. The fresh-address guide explains this precaution for card top-ups. After a test, create another deposit operation and copy its new address for the main transfer. An exchange processing delay can outlast a quote, so do not initiate a time-limited route unless its conditions can be met. Receiving in the Picnic account and loading a card are different operations; neither guarantees that an MB withdrawal will be processed in time.

The withdrawal was sent, but nothing arrived. What next?

Separate exchange processing, blockchain confirmation and destination credit. They are different milestones.

• No transaction hash yet: inspect the MB withdrawal status and ask MB about processing. The receiving wallet cannot speed up an exchange request that has not been broadcast.
• Hash exists, but confirmation is pending: use the explorer for the network actually used. Keep the record; do not repeat the withdrawal merely to see whether the next one arrives sooner.
• Confirmed, but not credited: compare the recipient, asset, network, amount and any memo with the destination's instructions. If a bridge is involved, check its deposit status too. Contact the receiving service through its official support channel.

Send support the hash, network, asset, amount and destination address. Never send passwords, recovery phrases, private keys or authentication codes. See the pending crypto transfer troubleshooting guide for a fuller checklist.

A confirmed transfer to the wrong place may be unrecoverable. Whether a service can help depends on who controls the address, the network and the transaction; no recovery should be promised in advance.

Your final check before moving anything

For now, the deciding factor is availability, not the lowest fee. Confirm MB has reopened the specific crypto withdrawal before following the normal procedure. Then match asset and network, verify the recipient, read the fee and net receipt, and consider a test that meets both services' minimums.

If you choose Picnic as the destination, open a fresh deposit operation in the app and compare its instructions with MB's current withdrawal screen. If a network, amount or timing condition cannot be confirmed, do not send yet. Keeping a clear record and waiting for a compatible route is more useful than rushing through a transfer you cannot reverse.

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Picnic is a technology platform that lets users independently interact with USDC, a U.S. dollar-pegged stablecoin issued by Circle, on public blockchains. USDC is not legal tender in Brazil.

Displayed exchange rates vary with market conditions. The final applicable amount is the one shown on the transaction confirmation screen. Cryptoassets involve risks, including volatility and loss of peg.

Picnic does not custody user assets and is neither a financial institution nor a virtual asset service provider. Sending and receiving U.S. dollar payments through a U.S. account is offered in partnership with Noah Savings Inc. Terms and conditions apply.

Information verified in November 2026.